pkjk Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data pkjk collects, why we collect it, how it is used, and the rights you hold as a player based in Bangladesh.
Overview
Our Commitment to Your Privacy
pkjk operates the online casino and sports betting platform at https://pkjk.pro. As the operator of this platform, pkjk is responsible for the collection, storage, and processing of personal data submitted by players during registration, account use, and financial transactions. This Privacy Policy applies to all users of the pkjk platform, including visitors who have not yet registered and fully verified players with active accounts.
By accessing or using pkjk, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any provision of this policy, please discontinue your use of the pkjk platform immediately and contact [email protected] to request deletion of any data we hold about you.
pkjk does not sell, rent, or trade your personal data to third-party marketing companies. Your data is processed solely for the purposes of operating your account, processing payments, and maintaining the security and integrity of the platform.
Privacy at a Glance
Five Things to Know About pkjk and Your Data
Data Collection
What Information pkjk Collects
pkjk collects personal data through three primary channels: information you provide directly during account registration and verification, data generated automatically through your use of the platform, and information obtained from third-party payment and fraud-prevention service providers.
Information You Provide Directly
When you register and use your pkjk account, you may provide the following categories of personal data:
- Identity data: full legal name, date of birth, and national identification number where required for KYC verification.
- Contact data: mobile phone number registered with your bKash, Nagad, or Rocket wallet, and email address if provided.
- Financial data: transaction records for all deposits and withdrawals processed through your pkjk account, including timestamps, amounts in BDT, and the mobile wallet used.
- Verification documents: copies of government-issued identification documents, proof of address, or other KYC materials submitted in response to a pkjk verification request.
Information Collected Automatically
When you visit or use the pkjk platform, our systems automatically record the following technical data:
- Device and browser data: IP address, device type, operating system version, and browser type and version.
- Session data: login timestamps, session duration, pages visited, game sessions played, and betting history.
- Geolocation data: approximate location derived from your IP address. pkjk does not collect precise GPS coordinates.
Information from Third Parties
pkjk may receive supplementary information from third-party payment processors (such as transaction verification confirmations from bKash or Nagad), fraud detection service providers, and identity verification agencies engaged as part of our KYC process. This information is used solely to verify the accuracy of the data you have provided and to fulfil our obligations under applicable anti-money-laundering standards.
Data Use
How pkjk Uses Your Personal Data
pkjk processes your personal data only for specific, legitimate purposes directly connected to the operation of the platform and the services we provide to you as a registered player in Bangladesh. The following sets out the primary purposes for which your data is used.
Primary Purposes of Data Processing
- Account management: to create, verify, maintain, and close your pkjk player account, including processing your registration details and KYC documents.
- Payment processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and any other payment method supported by pkjk from time to time.
- Fraud prevention and security: to detect, investigate, and prevent fraudulent activity, money laundering, and any other prohibited conduct identified in our Terms and Conditions.
- Responsible gaming: to monitor gameplay patterns for signs of problem gambling and to deliver responsible gaming tools such as deposit limits, session reminders, and self-exclusion options to players who request them.
- Customer support: to respond to queries, complaints, and account-related requests submitted to [email protected], and to maintain a record of communications for quality assurance purposes.
pkjk does not use your personal data for automated decision-making that produces legal effects without human review. All account suspension and closure decisions involving significant player impact are reviewed by a member of the pkjk compliance or operations team.
Data Sharing
When and With Whom pkjk Shares Your Data
pkjk does not sell or rent your personal data. Data sharing with external parties is strictly limited to circumstances where it is necessary for the operation of the platform, required by law, or needed to protect the security of the platform and its users.
Permitted Third-Party Recipients
pkjk may share data with the following categories of third parties, strictly for the described purposes:
- Payment processors: mobile wallet providers (bKash, Nagad, Rocket, Upay) and banking partners receive transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
- Fraud prevention and KYC partners: identity verification and anti-fraud service providers may receive portions of your identity and transaction data to assist with KYC checks and fraud screening. All such partners are contractually bound to process this data only for the stated purpose.
- Regulatory and law-enforcement authorities: pkjk will disclose personal data to government bodies, regulators, courts, or law-enforcement agencies where required to do so by applicable law, court order, or regulatory direction.
No Marketing Data Sales
pkjk does not share, sell, or license your personal data to advertising networks, social media platforms, data analytics companies, or any entity for the purposes of targeted advertising or commercial profiling. If pkjk ever introduces a programme that involves sharing data with a marketing partner, you will be notified in advance and given a meaningful opt-out option before any such sharing begins.
Payment Data
How pkjk Handles Your Payment Information
pkjk processes all financial transactions for Bangladesh players exclusively through local mobile wallet services. We do not store full wallet credentials or card numbers on our servers. All payment data transmitted between your device and our payment partners is secured via SSL encryption. Transaction records are retained as part of your account history and are required for regulatory compliance, dispute resolution, and responsible gaming monitoring.
Mobile Wallet Transaction Security
When you initiate a deposit or withdrawal via bKash, Nagad, Rocket, or Upay, the transaction is authenticated directly by the mobile wallet provider using their own security protocols (typically a PIN or OTP confirmation on your registered mobile number). pkjk receives only a transaction confirmation reference and the amount — we do not have access to your mobile wallet PIN, OTP, or account password at any point in this process.
pkjk will never ask you for your mobile wallet PIN or OTP via any communication channel — not by SMS, email, or through our support team. If you receive any request claiming to be from pkjk that asks for your wallet credentials, treat it as a phishing attempt and report it immediately to [email protected].
Cookies
How pkjk Uses Cookies and Similar Technologies
pkjk uses cookies — small text files stored on your device — to enable core platform functionality, remember your session preferences, and collect aggregated analytics data that helps us improve the platform experience for all Bangladesh players. The following categories of cookies are used on the pkjk platform:
Cookie Categories
- Essential cookies: required for the platform to function. These include session authentication cookies that keep you logged in during your visit. They cannot be disabled without breaking core platform functionality.
- Functional cookies: remember your language preference and other platform settings between sessions so you do not have to reconfigure them on each visit.
- Analytics cookies: collect aggregated, anonymised data about how players interact with the pkjk platform — including which pages are most visited and how long sessions last. This data is used solely to improve the platform and is never linked back to individual player identities.
You can manage or disable non-essential cookies at any time through your browser settings. Most modern mobile browsers (Chrome for Android, Safari for iOS) allow you to block third-party cookies or clear all cookies stored by a specific site. Note that disabling essential session cookies will prevent you from remaining logged in to your pkjk account.
Data Retention
How Long pkjk Retains Your Data
pkjk retains your personal data for as long as your account remains active and for such period thereafter as is required by applicable law or necessary for the resolution of outstanding disputes. The following retention periods apply as a general guide: account registration data and KYC documents are retained for a minimum of five years following account closure to satisfy anti-money-laundering record-keeping obligations; financial transaction records are retained for a minimum of five years from the date of each transaction; customer support communications are retained for two years from the date of the last relevant communication.
When data is no longer required for the purposes for which it was collected and no legal retention obligation applies, pkjk will securely delete or anonymise the data so that it can no longer be linked to you as an individual. Anonymised, aggregated statistical data derived from platform usage may be retained indefinitely for internal reporting and platform improvement purposes.
Your Rights
Your Data Rights as a pkjk Player
As a player using the pkjk platform, you hold certain rights in relation to the personal data we hold about you. pkjk is committed to honouring these rights promptly and transparently. To exercise any of the rights listed below, submit a written request to [email protected] with your registered mobile number and a brief description of your request.
Rights You May Exercise
- Right of access: request a copy of all personal data pkjk holds about you in a structured, readable format.
- Right of rectification: request correction of any inaccurate or incomplete personal data held in your pkjk account record.
- Right of erasure: request deletion of your personal data where it is no longer required for the purposes for which it was collected, subject to any overriding legal retention obligations.
- Right to object: object to the processing of your personal data for specific purposes, including any marketing communications where you have previously opted in.
- Right to data portability: request that pkjk provides your account data in a commonly used, machine-readable format so that you may transfer it to another service provider if you choose.
pkjk aims to respond to all data rights requests within 30 calendar days of receipt. Where a request is complex or where a high volume of requests has been received, pkjk may extend this period by a further 30 days and will notify you of the extension and the reason for it within the initial 30-day window.
Security
How pkjk Protects Your Personal Data
pkjk implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, access controls that limit staff access to personal data on a strict need-to-know basis, regular security reviews of the platform's data processing systems, and secure data storage practices with regular backup procedures.
While pkjk takes reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data security incident that affects your personal data, pkjk will notify affected players as soon as reasonably practicable and will take all appropriate steps to contain and remediate the incident. If you suspect that your pkjk account has been compromised, contact [email protected] immediately.
Policy Updates
Changes to This Privacy Policy
pkjk reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, the "Last Updated" date at the top of this page will be revised. Where changes are significant and affect how we process your data in a materially different way, pkjk will endeavour to notify you via the contact details registered on your account before the changes take effect. Continued use of the pkjk platform after the revised policy is published constitutes your acceptance of the updated Privacy Policy.
For any questions, concerns, or requests relating to this Privacy Policy or the personal data pkjk holds about you, contact our support team at [email protected]. pkjk aims to acknowledge all privacy-related enquiries within 2 business days and to provide a full response within 30 calendar days (Bangladesh Standard Time, UTC+6).
Questions About Your Privacy?
Visit our FAQ for quick answers about your account and data, or explore pkjk Casino to start playing on a platform that takes your privacy seriously.
Read Our FAQ Explore pkjk Casino21+Adults aged 21 and above only. Please play responsibly.